| Search |
One of our long-term customers experienced a catastrophic failure of their database server. After it became apparent that their server would not be returned to service quickly, they contacted Baseline. With a complete system recovery time of less than three hours, they were able to begin processing the minute they walked in the door.
We helped them process their paper items, produce incoming and outgoing electronic cash letters, and even printed statements during the 7-day duration of their disaster. Baseline Data Services was happy to assist, and added yet another successful outcome to our 100% client recovery rate.
We are committed to protecting your organizational data. Our security efforts are comprised of people, processes, and technology, functioning together to prevent, detect, and respond to security threats and vulnerabilities. In a recent third-party network security assessment, the Baseline staff objectively demonstrated its strength through multiple phases of testing and analysis.
Daily security assessments and proactive remediation continue to bolster our position. While the job of fortifying a network is never complete, Baseline is proud to confidently offer a secure environment to our customers. Additional details are available upon request.
To assist customers who utilize the online data protection backup service, we provide a weekly email notification which summarizes the amount of space on the vault being consumed by the organization’s data files. This summary can be used to evaluate potential increases in size of data being stored to the vault and then adjust the backup tasks accordingly.
In an effort to avoid any overage fees, which can be incurred after exceeding the storage plan size, customers are encouraged to perform File Maintenance and delete unnecessary files or test files. This will reduce the chance of incurring overage fees.
For customers who wish to speak directly with a Baseline representative regarding their vault size, please call us at 317-707-3941.
Baseline Data Services recently announced that it has 1200 Amps of available service to support electrical power upgrades for improved disaster recovery (DR) protection and distribution. Upgrades to Baseline's infrastructure include the add-on of 120 kVA 3-phase 208V/120V UPS, Foundation Distribution Cabinet (FDC), and all UPS and power feed equipment protected by FM200 clean agent fire suppression system. The 120 kVA 3-phase 208V/120V UPS covers the data center and colocation space servers, network, and communications equipment. It has a high-efficiency power factor of 0.9, and a remote UPS monitoring interface.
The FDC offers individual circuit monitoring. It has 168 poles distributed across four circuit panels. Each panel employs individual breaker coverage, and each side of the cabinet is fed from separate main breakers at the UPS providing redundant power supply configurations.
Baseline Data Services is also planning to expand its generator capabilities by adding a 300 kW backup generator to the upgrade line-up. The 300 kW backup generators will cover the data center and colocation space servers, as well as cooling units.